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Ordering Information.

Some of our products can be purchased directly from our website using a sercure on-line payment gateway provided by Paypal. They use 24/7 data encryption and anti-fraud technology to keep your data safe.

Our shopping cart which holds details of the products you order, is hosted on a remote server owned and operated by RomanCart.

Customers with a credit account can place orders by telephone, fax or email. Goods and services are provided in accordance with the terms of your account. Late payment may result in interest charges in accordance with the late payment of commercial debts act.

All prices shown exclude VAT which will be added at the current UK rate. Please note that tax applied to orders placed by customers outside the EU is refunded in the form of subsidised shipping costs. In some cases this may result in the cart showing free shipping to your country.

Please note that we accept payment in pounds sterling only. The rate of exchange on the day of the transaction will be used to calculate the sum due for payments from overseas customers.

Many of our products are built to order and consequently orders of this nature cannot be cancelled once production has commenced without incurring a cancellation charge. See our terms and conditions for details. Orders for off the shelf items cancelled before then may be subject to a 25% re-stocking fee or more, depending upon costs we have incurred.

FRAUD: We will use all legal powers at our disposal to prosecute any individual or the representative of any company or charity who supplies false information in an attempt to obtain goods and services from us unlawfully. This includes the submission of false credit/debit card details, names and email addresses. Furthermore, we will notify your ISP of your activities so that they can take appropriate action under their "Terms of Use" policy.